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Factory Support och junior Teamledare

Plats

Olofström

Sista ansökan

2020-08-31



Now we are looking for a factory support and Team Leader.

 

Factory Service Desk is a solution-oriented Service Desk.

The Service Desk deliver both support for the application portfolio for Manufacturing and Logistics and critical infrastructure components such as network, storage and shop-floor equipment.

Types of application that are included in the application portfolio:

  • Production Control Systems
  • Warehouse Management Systems
  • Location systems
  • Facility Management systems

Example equipment that our end-users can call about:

  • Vehicle mounted PC's
  • Vision and ID-systems (Cameras)
  • Industrial PC's/laptops/Thin clients
  • Industrial handheld PDA’s or scanners
  • Laser and label printers

Network equipment

 

Skills:

Required Qualifications

  • Basic network skills: Knowledge of DNS, DHCP and TCP/IP. Experience of Cisco switches is qualifying.
  • PC’s: Good knowledge of computer hardware and peripherals. Good knowledge about different OS deployment solutions.
  • Tools: Hand on experience on ITSM tools like Service Now.
  • Service Desk: 1-2 years of experience from IT Service Desk is required
  • Driver’s license: Swedish B-license
  • Native Swedish speaking skills

Meriting Qualifications

  • Active Directory: Knowledge of how to create accounts and basic GPO knowledge
  • Client OS: Experience from Windows 7, Windows 8.1, Windows 10, Windows Embedded (all versions)
  • Server OS: Experience from Windows Server systems, OpenVMS systems is qualifying
  • Network: Experience of Cisco switches and routers
  • ITIL: Basic understanding of ITIL processes
  • Knowledge and experience from the automotive industry and/or industrial equipment is an added advantage
  • Leadership experience

 

Soft skills:

  • Excellent communication skills, both written and verbal in Swedish (native) and English
  • Humble approach towards both duties at hand and colleagues
  • Good troubleshooting skills
  • Can perform under stressful situations
  • Strong coordination skills
  • Leadership experiences

Ability to work independently as well as in a team

 

We look forward to receiving your application!

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